Refund Policy

Tickets are available for $15 per person ($5 off on Thursdays and before noon on Saturday and Sunday!). Your arcade pass gives you full access to all games on free play and you can stay as long as you’d like that day. Tickets are now available for purchase directly when you arrive for you and your group. Note: All visitors need a pass regardless of whether they play games.

Party Cancellations

Group party bookings are eligible for a full refund if cancelled with 30 days notice and a partial refund of 50% of the booking fee if cancelled 14 days prior to the reservation date. Cancellations made less than 14 days prior to the reservation date are not eligible for a refund.

Merchandise Returns and Exchanges

NEW and UNUSED merchandise (store items only and not reservations) can be returned for a full refund or store credit within 14 days of the date of purchase. No refunds or exchanges will be made for merchandise that shows signs of use or damage.

All food and beverage sales are final.